Quality – Change Day


This week’s guest blogger is Dr. Naveed Mohammad, Vice-President Medical Affairs

Small changes can have big impact on patient care.

That’s the simple but powerful premise behind Change Day, a global movement designed to empower people in health care to make positive changes through pledges and actions to improve compassionate quality care. A pledge is something that you commit to doing, changing, or improving for yourself, your team, or patients.

Change Day began as a grassroots push by a group of doctors in the UK in 2013 and has spread to 17 countries, including Canada where Change Day is now held in Saskatchewan, British Columbia, Alberta, and, new this year, Ontario.

The Change Day movement aligns perfectly with Osler’s Mission and Vision to deliver innovative, patient-inspired health care with compassion. And that’s why, when the opportunity arose to be part of the inaugural Change Day Ontario, we didn’t hesitate.

You’ve likely seen our Change Day Ontario posters around our hospitals or received emails and eblasts encouraging you to join Osler’s pledge: “To further improve patient safety by achieving its goal of 100 per cent compliance by staff and physicians in correctly validating patient/client identification prior to any treatment service or procedure.”

Osler’s pledge supports our Expect to Check Campaign and reinforces how critical it is to patient safety to correctly identify every patient, every time. At the end of October, our performance was at 85.5 per cent.

Many of you have already gone to the Change Day Ontario website to support Osler’s pledge and/or make your own personal pledge. Thank you for taking part! Your participation is further proof that Osler staff are passionate about safe, quality care for our patients. To see some of the pledges made by staff at Osler, with representation from ED, Acute Care, Mental Health, Emergency Medical Services, Seniors Care and more, click here.

The pledge period began on September 12 and officially ends tomorrow. The Change Day movement, however, like Osler’s commitment to compassionate quality care, has no end date but is an ongoing journey involving all of us.




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