What you need to know about the Urgent Care Centre at Peel Memorial

It’s been quite the journey, but I can’t believe we’re just days away from opening the Urgent Care Centre (UCC) at the new Peel Memorial Centre for Integrated Health and Wellness!

More than 3,000 people visited Peel Memorial during our many community tours over the past two months and among the services generating a lot of buzz was the Urgent Care Centre. (If you missed the in-person tours you can still see what our new space looks like by taking a virtual tour.

As we get closer to opening our doors we wanted to answer some of the most common questions we’ve received about the UCC.

What is the UCC?

Care at Peel Memorial’s UCC will be provided by Osler’s emergency-trained physicians and staff. These talented teams will be equipped with high-tech diagnostic imaging and lab services, and are ready to handle most non-life-threatening illnesses and injuries.

Do I need an appointment?

As with Osler’s emergency departments, no referral or appointment is needed to access the UCC’s services.

What are the hours of operation?

The UCC at Peel Memorial will be open 365 days a year from 8 a.m. to 10 p.m.

When should I go to the UCC?

When it’s not an emergency but treatment can’t wait, go to the UCC. Some examples of non-life threatening illnesses or injuries treated at the UCC include:

  • Sprains and broken bones
  • Cuts that might need stitches
  • Allergic reactions, skin rashes
  • Asthma attacks
  • Minor burns
  • Fevers, coughs and colds
  • Infections
  • Nose and throat complaints

If you have severe chest pain, stroke symptoms, or you are uncertain of where to go always CALL 9-1-1 or go to your nearest Emergency Department.

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We’ve seen unprecedented patient volumes over the holiday season and beyond, which has placed considerable pressure on our emergency departments. The UCC will help to improve patient access to care by providing a convenient option to the ED for non-life threatening conditions.

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