One of my first duties since stepping into the role of Interim President and CEO was to welcome the Minister of Health and Long-Term Care to the new Peel Memorial to recognize substantial completion of the building, a formal ceremony where the builders presented us the keys to the building!
The bright, airy atrium with rainbow-tinted windows was the perfect backdrop for us to recognize the end of major construction of the new outpatient hospital as we prepare to open in February 2017. Not too bad for week one!
Over 150 people gathered in the atrium to celebrate this milestone including the Honourable Eric Hoskins, Minister of Health and Long-Term Care, MPP Vic Dhillon (Brampton West), MPP Harinder Malhi (Brampton-Springdale), MPP Amrit Mangat (MPP Mississauga Brampton-South), other dignitaries, donors and staff. We also had quite a few local media in attendance who joined dignitaries for a tour of our new facility.
While the hospital won’t open to the public for a few more months, a handful of outpatient counselling clinics and our administrative teams have already moved into their new spaces. When Peel Memorial is fully opened, patients and families in the community will have access to a number of services including:
- Urgent Care Centre that will be open from 8 a.m. to 10 p.m. every day, and staffed by emergency-trained physicians and staff
- Outpatient Procedures/Day Surgery including cataract and arthroscopic surgery, and minor gynaecology procedures
- Chronic Disease Management focused on education and support to help people with chronic health issues (e.g., diabetes, cardiovascular or kidney disease) to manage their condition
- Community Mental Health and Addictions Services including an eating disorders clinic, addictions counselling, and seniors’ behavioural support
- Specialized Clinics for prenatal education, maternal and newborn care, gynaecological and obstetrical services, and services for children and adolescents
- Seniors’ Wellness including geriatric assessment clinics, preventative care, and rehabilitation services all focused on maintaining independence
- Diagnostic Services including x-ray, mammography, ultrasound, CT scans, bone mineral density tests, and laboratory services
- Dialysis Unit that will gradually ramp up to 12 stations
As we continue to put the finishing touches on our clinical spaces, we’ve invited Osler staff, health care partners and the community to get a sneak peek of the building. Over the past week close to 1,000 staff, physicians, partners and members of our community have toured the new Peel Memorial, with nearly 700 community members visiting over the weekend.
We are hosting more community tours at Peel Memorial on December 3 and 4 from 10 a.m. to 2 p.m. More information can be found on our website.
The future is certainly bright at Osler as we take the next steps in our journey. We can’t wait until February when we can officially open our doors!
If there is one thing anyone can say about Osler it’s that nothing stays the same for long. Change is a part of daily life for all of us and this month marks a big one as we say goodbye to Matt Anderson and I step into the role of Interim President and CEO.
My name is Joanne Flewwelling and I would like to start by saying an enthusiastic hello. Some of you may already know me from my occasional guest blogs or from my time visiting units or attending huddles – I’m excited to be taking on this new role and I look forward to meeting more of you over the next few months as I continue rounding throughout the organization.
As I take the baton, I would like to thank Matt for all of his contributions to Osler. Personally, Matt has been a great mentor to me. He’s been a great leadership role model not only to me but to others at Osler and we will miss him.
I am incredibly proud to take on this interim role as the Board searches for our next President and CEO. One of many things I get to do is take over the CEO blog, which will be a lot of fun. We’ll continue to explore topics that are important to the health of the community while showcasing the phenomenal patient-inspired work done by Osler’s talented teams.
As we get to know each other better – I wanted to share some things about me that many people may not know.
- There have been so many memorable moments at Osler but the one that stands out most for me was having Kay Blair, Osler’s former Board Chair, and an incredible innovator and collaborator, speak to us about her own personal experience as a patient at our organization. It was one of the most meaningful and grounding experiences I have had as she inspired everyone who was present to ‘do better’ for our patients.
- I chose to pursue a career in health care because my dad encouraged me to explore business and health care. I believe I have a clinical heart and a business brain because of his influence. For me, it is the best of both worlds
- I look forward to continuing to serve our community through the opening of Peel Memorial and ensuring our exciting redevelopment projects at Etobicoke General continue at the current pace so we can have modern facilities to provide safe, quality, and patient-inspired care.
- While being in a leadership role requires spending a lot of time at the office, I enjoy my down time as much as you. My favourite ways to unwind is by spending quality time with my family and friends, and when time permits enjoying outdoor sports. I am really looking forward to snowshoeing and skiing this winter.
- There have been many people who have inspired me throughout my life and career but I would say that Chris Power, CEO of the Canadian Patient Safety Institute, has inspired me the most. This is because as she progressively took on new roles of responsibility on her journey to become CEO, she exhibited a balance between personal connections, business innovation and advocating for patient safety.
Now that you know a little more about me, I want to hear from you – staff, physicians and members of the Osler community. Submitting a comment or a question is often the first step to starting important conversations. So, fire away! I’m looking forward to getting to know you and sharing some of the important work happening at Osler.
When I announced my departure in August, I didn’t think that my last day would come so quickly.
In the days since my announcement, so many people have come up to wish me well as I take the next step in my career. Thank you to everyone who has taken the time to speak with me in the halls, pull me aside in meetings and send notes to wish me well. It’s truly humbling and now the big day is here.
While my last day at Osler is November 3, I have been working closely with my colleagues on the senior leadership team to execute a transition plan to hand over my responsibilities and set our hospital system up for a successful future. Seeing it all fall into place is bittersweet, but I have no doubt that Joanne Flewwelling, Osler’s Interim CEO, is more than up to the task.
I’m proud of all that we’ve done together to put Osler on course for an incredible journey; one that sees Osler transforming health care at the local level and forging ahead as an innovative leader in the province.
- Implemented our first-ever five year strategic plan that is establishing Osler as a leader in the delivery of innovative health care;
- Introduced and expanded essential clinical programs that are helping us manage unprecedented patient volumes;
- Launched redevelopment projects at Brampton Civic, Etobicoke General and Peel Memorial;
- Made a conscious decision to involve patients and families, not only in their care, but in the creation of services; and,
- Developed strong relationships with partners across the health care system to support the delivery of truly integrated care to patients in the Central West region.
And all of this was done in just six short years. It’s awe-inspiring when you think about it.
Change is never easy but often times, it is the right time to move on. I feel this way about leaving Osler. I have the rare opportunity to help improve the health care system in the community my family calls home, and it’s an opportunity that I couldn’t pass up.
Before I sign off, I want to thank each and every person who I’ve had the pleasure of working with over the past six years. As I mentioned, we’ve achieved so many amazing things together.
From Osler’s team of talented staff, physicians and volunteers; to our regional partners at Central West CCAC, Headwaters and the Central West LHIN who have helped to advance our ambitious integrated approach to care; to the patients and families I’ve met through my Living the Vision rounds; to our friends at the cities of Brampton and Toronto, as well as Queen’s Park, who championed the redevelopment of Peel Memorial and Etobicoke General; to our Board of Directors who firmly believe in the work that we do – THANK YOU for one heck of a ride.