I can’t believe that this is my 100th blog post to the community! Over the last 3.5 years I’ve had the privilege of sharing some of Osler’s most remarkable moments with you.
From the launch of our Strategic Plan to showcasing clinical innovations to highlighting our work with health system partners, we’ve had quite the ride and we can only go further from here. While we’ve touched on a number of topics over the years, a few have struck a real chord with readers. Here’s a little flashback to some of the posts that have resonated most with you:
- What Osler’s Mission, Vision and Values Means to Me
- Taking health global: Osler is headed to India
- The future is today
- Building leadership from within
- Recognizing Excellence in our Physician Community
- Osler’s Strategic Plan
Thank you for reading and sharing your thoughts on the amazing work done by Osler’s staff, physicians and volunteers every single day. I take great pride in sharing these achievements with you and challenging some of the traditional thinking around the delivery of health care in the community.
I’m not the only one who thinks we have a lot to share. On the heels of another busy holiday surge, a crew from CBC recently visited the emergency department (ED) at Brampton Civic to showcase our facility while exploring alternative care options for non-critical patients at Urgent Care Centres in the community.
As one of the busiest EDs in Canada, our teams are constantly working provide patient-inspired care to a high volume of patients in a fast-paced environment while making changes to improve the experience for everyone who receives or provides care.
- Nurse Practitioners in acute areas of the ED and the addition of more physician hours are helping us to better manage patient volumes, reduce wait times and shorten length of stay.
- With our community partners at Peel Regional Police, Osler is working to decrease offload times and transfer of accountability for Mental Health patients in the ED so officers can return to the community faster.
- Displaying wait times at nursing stations in the Ambulatory Treatment Centres (ATC) is helping to improve collaboration and problem solving around patient flow.
- Our new ED Patient Experience Team is a dedicated resource that offers comfort and enhanced communications to patients, families and visitors waiting for treatment.
While we continue to make improvements to the programs and services provided at Osler, we are looking forward to the opening of Peel Memorial in the not too distant future. This new facility will provide even more care options, including an Urgent Care Centre, for the Brampton community.