RFQ Traction at Peel


We’ve reached another important milestone on Peel Redevelopment! On Friday, we announced with Infrastructure Ontario (IO) that we’ve narrowed the field down to three teams, as part of our Request for Qualifications (RFQ) process.

Three teams have been short-listed as potential candidates to design, build, finance and maintain the new facility. Each team will be invited to respond to a Request for Proposals (RFP) by fall 2013. Each team consists of a developer, design/builder, finance group and a facility maintenance provider. The short-list of teams is listed in Friday’s media release.

Check out our new, short video and booklet highlighting the importance of the new Peel Memorial. Remember you can find everything to do with redevelopment at www.buildosler.com.

Revolving around our community

As part of our efforts to provide patient-inspired care to our growing community, we are always reviewing our past to see what we can learn for our future.

Over this past year, we have begun to interact with our community in new and different ways to help deliver important information about health care and about how to better manage chronic diseases.

We have built relationships with community leaders and groups to better understand health needs in our region, and offered free public education about hot health topics. We also participated in community events to share hospital news and information. Our efforts took us to local elementary schools where we spoke to hundreds of students about the importance of hand-washing, community centres to help seniors learn how to prevent falls, and local malls to share healthy eating tips and assist in managing chronic diseases like diabetes.

What made this year stand out among the rest was our success in engaging our community in the development of our new corporate Strategic Plan. Through workshops, summits and panel sessions – including our first-ever Patient Experience Summit and Telephone Town Hall – we gathered input from approximately 12,000 people. What an achievement! We have used that feedback to inform our plan and build a roadmap that will guide our decisions over the next five years.

Let’s not forget that we are now on Twitter, which is a great avenue for ongoing conversation and feedback. Give us a follow to see what all the buzz is about at @OslerHealth!

Building on the success of our first event back in December 2012, we are very pleased to share that we are holding our second Telephone Town Hall on May 23 alongside our partners at the Central West Community Care Access Centre, Central West Local Health Integration Network, Headwaters Health Care Centre and the Region of Peel. In December, we engaged more than 5,000 people across the region in a community-wide call on the topic of local health care services. Check www.williamoslerhs.ca for further updates on the date and time of our next Telephone Town Hall, and for information about how you can be involved.

We are also looking forward to connecting with our community at our Annual General Meeting on Wednesday, June 19, 2013 at Brampton Civic Hospital. The meeting is open to the public and community members are encouraged to attend. Learn more about the past year’s successes, plans for the coming year, and Osler’s vision for the future through the launch of its new Strategic Plan.

There are plenty of opportunities to connect with us in the time ahead. Continue to visit our website to learn more about how you can get involved with your hospital.

Our ongoing journey to quality care

This week, hospitals across the province posted their annual Quality Improvement Plans (QIP), sharing their key areas of focus to further improve the quality of care they deliver to patients and families.

A QIP is important for a number of reasons. For one, Ontario’s Excellent Care for All Act requires health care organizations to develop a QIP each year and post it publicly. It also includes specific improvement targets that hospitals can use to ensure overall accountability.

At Osler, our QIP is only one part of a larger, more comprehensive plan that builds on our strong foundation of quality and safety.

Osler’s 2013-2014 QIP builds on a number of our quality successes over the past year while maximizing the skills and expertise of our dedicated team of staff, physicians and volunteers.

We are focused on making improvements in areas which are important to our patients, our community and our organization. These improvements reflect on our commitment to evidence-based practices and providing the best possible care to meet the unique needs of the community we serve.

Some of the key initiatives contained in our QIP for this year include:

  • Addressing several of Osler’s key safety improvement areas – specifically Falls Prevention;
  • Maintaining Osler’s position as a leader in patient safety and community integration;
  • Continuing to address length of stay in the emergency department, and reduce surgical wait times for fractured hips; andAchieving all organizational quality and safety measures, while maintaining a balanced budget and improving patient satisfaction.

The targets we have set out will be challenging, but we believe that it is important to build on our past successes and even more important to set the bar even higher for our organization going forward.

We are one of the safest hospitals in the province, as shown by the CIHI Report on Hospital Standardized Mortality Ratio (HSMR), released in December 2012. We are also making inroads on QIP indicators such as hand hygiene as evidenced by our 2012-13 progress report.

We are particularly proud of our quality achievements over this past year. As part of our Exemplary Standing designation through Accreditation Canada, our Quality Program was recognized as “the gem” of our organization.