As part of our efforts to provide patient-inspired care to our growing community, we are always reviewing our past to see what we can learn for our future.
Over this past year, we have begun to interact with our community in new and different ways to help deliver important information about health care and about how to better manage chronic diseases.
We have built relationships with community leaders and groups to better understand health needs in our region, and offered free public education about hot health topics. We also participated in community events to share hospital news and information. Our efforts took us to local elementary schools where we spoke to hundreds of students about the importance of hand-washing, community centres to help seniors learn how to prevent falls, and local malls to share healthy eating tips and assist in managing chronic diseases like diabetes.
What made this year stand out among the rest was our success in engaging our community in the development of our new corporate Strategic Plan. Through workshops, summits and panel sessions – including our first-ever Patient Experience Summit and Telephone Town Hall – we gathered input from approximately 12,000 people. What an achievement! We have used that feedback to inform our plan and build a roadmap that will guide our decisions over the next five years.
Let’s not forget that we are now on Twitter, which is a great avenue for ongoing conversation and feedback. Give us a follow to see what all the buzz is about at @OslerHealth!
Building on the success of our first event back in December 2012, we are very pleased to share that we are holding our second Telephone Town Hall on May 23 alongside our partners at the Central West Community Care Access Centre, Central West Local Health Integration Network, Headwaters Health Care Centre and the Region of Peel. In December, we engaged more than 5,000 people across the region in a community-wide call on the topic of local health care services. Check www.williamoslerhs.ca for further updates on the date and time of our next Telephone Town Hall, and for information about how you can be involved.
We are also looking forward to connecting with our community at our Annual General Meeting on Wednesday, June 19, 2013 at Brampton Civic Hospital. The meeting is open to the public and community members are encouraged to attend. Learn more about the past year’s successes, plans for the coming year, and Osler’s vision for the future through the launch of its new Strategic Plan.
There are plenty of opportunities to connect with us in the time ahead. Continue to visit our website to learn more about how you can get involved with your hospital.