‘Lifting’ spirits during winter surge

See what happens when I ask a couple of friends to help me say thank you to some of our amazing staff and acknowledge the entire organization’s ongoing hard work during winter surge. Oh, and there’s cupcakes and balloons, too!

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Bringing hope and healing through research

Dr. Ron Heslegrave

Osler’s Corporate Chief of Research, Dr. Ron Heslegrave, works with EMS to test a new medical device for heart attack patients.

This week’s guest blogger is Dr. Ron Heslegrave, Osler’s Corporate Chief of Research

How many of you made a resolution to learn a new skill in 2018? To improve your health or discover a new passion? As I rang in 2018, it occurred to me that the very things that inspire our own personal New Year’s Resolutions – learning, improving, discovering – also drive Osler’s Research and Innovation Program.

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Caring for patients over the holidays

Every year throughout the holiday period, we experience an increase in demand for care at Osler. Continuing to provide patient-inspired care during surge takes commitment, compassion, and a lot of planning by the entire Osler team.

In this week’s video blog, I chat with Joanne Bridle in Environmental Services about how surge impacts her and the support service staff.

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Holiday health care options

This week’s guest blogger is Dr. Frank Martino, Chief of Staff

It’s never an intended part of anyone’s holiday plans – a fever, stomach bug, infection, broken bone or cut. But illnesses and accidents don’t seem to care much about the date on the calendar.

If they did, we wouldn’t see significant increases in patient volumes at our hospitals during the holiday season. Holiday surge, however, has become the norm at Osler, along with most other hospitals across the country. Last year at Osler, our team cared for an unprecedented 25,734 patients over a two week period in December and January, with the highest volumes on December 26. Continue reading

Our community. Our family.

Guest blog by Ken Mayhew, President and CEO, William Osler Health System Foundation

This past summer, I had the incredible opportunity to once again travel to China. It was a meaningful trip because I have two wonderful daughters that my wife and I adopted from China. To be able to bring my daughters back to the country of their birth was incredibly special and led me to reflect on the importance and meaning of family.

The word ‘family’ means something different for everyone. Some find their family in those related by blood, others find family in their spouses, friends, caregivers and co-workers. Continue reading

Quality – Change Day

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This week’s guest blogger is Dr. Naveed Mohammad, Vice-President Medical Affairs

Small changes can have big impact on patient care.

That’s the simple but powerful premise behind Change Day, a global movement designed to empower people in health care to make positive changes through pledges and actions to improve compassionate quality care. A pledge is something that you commit to doing, changing, or improving for yourself, your team, or patients.

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Caring for our community’s newest residents

This week’s guest blogger is Kiki Ferrari, Interim Executive Vice President, Clinical Services

New beginnings. We witness them daily on Osler’s Labour and Delivery (L&D) units at Brampton Civic and Etobicoke General Hospitals, where we delivered more than 7,700 babies in 2016-17. While that made Osler’s L&D the second busiest in Ontario, recent activities reveal that there’s a much bigger story behind that number.

Earlier this month, thanks to solid working relationships within Osler’s Women’s and Children’s services, we delivered 58 babies in 48 hours across Brampton Civic and Etobicoke General, marking an extraordinary couple of days on the L&D units!

The staff, physicians and volunteers in our post-partum, paediatric and obstetrical units work closely with those in our labour and delivery and neonatal intensive care units (NICU) on a regular basis to ensure that we can continue to meet the care needs of both expecting and new moms and their babies, even under the most challenging of circumstances.

When our teams spring into action you can clearly see they are an experienced and fine-tuned group with a deep commitment to deliver safe, high quality patient care. Thanks to their efforts, as well as those from all corners of Osler, every one of those moms and babies received the best possible care from admission to discharge. Meanwhile the care for those on other units within Women’s and Children’s services continued seamlessly and without disruption while a baby or two was born every hour for two days.

The benefit of Osler’s productive working relationships within Women’s and Children’s services goes beyond our walls. That was evident during Ontario’s NICU surge this summer, which still continues today, in the number of infants needing high-level intensive care.

More than 22 community hospitals in Ontario refer very sick babies to the Level III neonatal intensive care units at SickKids, Mount Sinai and Sunnybrook Health Sciences Centre.

Currently and throughout this summer’s intense NICU surge, Osler was pleased to be among Ontario’s hospitals to help ease the pressure on the Level III NICUs by supporting the flow of babies in and out of the three affected hospitals. Once stabilized, many of the sick infants were cared for in Brampton Civic’s NICU and Etobicoke General’s Special Care Nursery (SCN). Brampton’s NICU is one of the largest Level II NICUs of its kind in the province, and in 2018, Etobicoke General will open a NICU in its new patient tower, where premature babies can thrive and grow stronger close to home.

My sincerest thanks to all the staff, physicians and volunteers across Osler who continue to go above and beyond to help our community’s newest residents get their best start in life.